Available Positions

Benefits Account Manager | Bellevue, WA
Clinical Risk Management Consultant | Bellevue, WA
Commercial Account Administrator | Bellevue, WA
Commercial Associate Account Administrator | Anchorage, AK
Commercial Associate Account Administrator | Bellevue, WA
Commercial Associate Account Administrator | Portland, OR

Benefits Account Manager | Bellevue, WA
Responsible for managing a book of business consisting of mid-size fully insured and partially self-insured clients (51-500 employees) as part of a client team. This position will serve existing clients as well as prospective clients. The ideal candidate will be an enthusiastic team player with a strong aptitude to problem solve, attention to detail, ability to prioritize work in a fast paced environment under pressure, motivated, meet deadlines and be a strong communicator.
Essential Job Functions:

• Provide excellent client service as the primary day-to-day contact between clients, vendors and internal client teams. Provide accurate and timely responses to client issues. Work closely with members of the client service team. Build relationships with clients.
• Responsible for project management of the annual client work plan to ensure client deliverables are completed timely throughout the year.
• Manage client requests from inception to completion with limited direction.
• Prepare materials and attend all client meetings as an active member of the client service team. Develop action items from meetings and follow through to completion. Document meetings and client decisions.
• Identify client issues and trends as they surface and suggest solutions.
• Manage the renewal process from start to finish including receipt and delivery of renewal, review and delivery of marketing results and plan options, vendor negotiations, client recommendations, renewal confirmations, and preparation of carrier paperwork.
• Actively manage and oversee the implementation process for new benefits and carrier changes.
• Written communications such as open enrollment memos, renewal reports, custom employee communications, and benefit summaries.
• Conduct open enrollment meetings for clients, both onsite and via webinar, to educate employees on healthcare and what’s changing. Prepare open enrollment presentations and communications to meet client needs.
• Develop and maintain professional relationships with vendor partners and clients.
• Provide employee advocacy services to clients including personalized and confidential eligibility, billing and claim support.
• Review insurance documents, contracts and SPDs for accuracy. Provide peer review support to other team members work products.
• Assist clients to comply with various federal, state and insurance company requirements including ERISA, ACA, HIPAA, COBRA, FMLA, 5500s, etc. in conjunction with client service team.
• Maintain client files in compliance with Parker, Smith & Feek standards.
• Actively participate in oral interviews with prospective clients.

Requirements:

• Minimum of 3+ years of experience as an Account Manager at a broker or consulting firm.
• Maintain a high degree of professionalism to the marketplace, industry, prospective and current clients.
• Strong, working knowledge of Microsoft Excel, Word and PowerPoint.
• Experience with alternative funding preferred but not required.
• Familiarity of Washington insurance markets and products preferred.
• Attend industry events and educational opportunities to keep knowledge fresh and up to date.
• Client presentation skills are required.
• Some travel may be involved.
• Maintain current life and disability insurance license.

Qualified candidates, please email your resume to careers@psfinc.com

Clinical Risk Management Consultant | Bellevue, WA
Primary Function:

• (Client Support and Relationship Building) – Support client through fostering of Clinical Risk Management relationships and technical support
• (Subject Matter Expert) – Provide technical expertise to both clients and account teams; speak at industry events; write white papers and develop seminars for clients.
• (Business Development Activity) – Proactively support new business teams through the dissemination of information including matters such as developing industry trends as well as connecting with industry contacts who have emerging business development intelligence

Responsibilities:

• Provide clinical risk management education and consulting services for clients
• Provide content for new and ongoing CRM informational products and services
• Perform CRM education seminars on a regular basis
• Provide CRM consultations for insureds as needed
• Identify ways to leverage risk expertise & industry knowledge to provide a marketing advantage
• Assist in the development of new and maintaining existing business by engaging with customers and associates
• Develop relationships that will strengthen ties with customers or prospects
• Organize, plan and execute on-site (or phone) reviews of customers / prospects

Requirements:

• Bachelor’s Degree required, Master’s preferred
• Three plus years risk management
• Excellent planning, organizational, time management, and prioritization skills
• Strong analytical skills
• Willingness to travel approx. 30%,
• Excellent grammar and writing skills, with an attention to detail
• Demonstrated technical ability to work with Microsoft Office Suite and other software applications
• Strong commitment to customer service
• Excellent interpersonal skills and ability to work in a collaborative team environment
• Certified Professional in Healthcare Risk Management (CPHRM), Certified Professional in Healthcare Quality (CPHQ), Associate in Risk Management (ARM), Enterprise Risk Management Certification or other related certification preferred

Qualified candidates, please email your resume to careers@psfinc.com

Commercial Account Administrator | Bellevue, WA
Working in partnership with the Account Executive, exercising independent judgment in the managing and delivering all aspects of clients’ insurance/risk management programs. Provide prompt and accurate service to our Commercial clients, as well as our insurance company representatives. Implement agreed-upon strategy to provide an optimal insurance/risk management program.

Primary Functions:

• Retain current clients
• Analyze client contracts for insurance purposes and negotiate with underwriters, as needed, communicating findings to other Account Team members, as well as client
• Oversee preparation of certificates, as needed, and in accordance with policy terms and limitations. Negotiate additional coverages as required and requested by client
• Manage client service work product ensuring compliance of internal standards and procedures
• Review all expiring policies with Account Management Team and obtain the updated renewal information from the client, consulting with the Marketing Department, as needed
• Prepare and present specifications to underwriters, negotiate for breadth of coverage and competitive pricing.  Refer unacceptable results to Account Executive promptly
• Prepare accurate proposals
• Place coverage, oversee invoicing, and document to client
• Assist in account reconciliations, as requested or as needed
• Develop and maintain business relationships which will have a high level of integrity, trust, honesty, and creativity
• Conduct business with a positive demeanor, demonstrating professionalism in our commitment to service
• Communicate with the Account Management Team regarding any potential change, problem, or concern by client or underwriters
• Prepare various displays or other documentation, as requested by the Account Executive or client
• Adhere to all Parker, Smith & Feek policies and procedures including active participation in Parker, Smith & Feek’s commitment to quality management and control.
• Complete projects upon management’s request
• Work with other Account Team members to ensure client needs are met
• Proactively assist all Team members in their career development, as well as be available to help all others in their development including effective mentorship

Required Knowledge, Skills & Abilities:

• Strong written and verbal communication skills
• Ability to take initiative, and make independent decisions using good judgment and accept responsibility for such decisions
• Math aptitude
• Computer skills

Requirements:

• State of residency Producer’s license
• High school diploma or equivalent; college degree preferred
• Minimum five (5) years insurance experience
• Three (3) years retail agency and/or brokerage experience
• Working towards industry-approved designation

Qualified candidates, please email your resume to careers@psfinc.com

Commercial Associate Account Administrator | All Locations
Provide processing support for the Account Administrators, Senior Account Administrators, and Account Managers responsible for the daily client service of commercial insurance accounts.

Essential Job Functions Include:

• Assume responsibility for the proper and timely issuance of all certificates and maintenance of certificate files
• Manage database including policy information and specification information
• Order, check, and process endorsements and audits
• Preparation of datasheets for renewal marketing
• Invoicing of all documents
• Loss recap display preparation
• Ordering insurance books
• Request premium finance quotes from the Accounting Department
• Adhere to all Parker, Smith & Feek systems and procedures and insurance company regulations
• Special projects, as requested

Required Knowledge, Skills & Abilities:

• Basic understanding of insurance
• Strong written and verbal communication skills
• Computer literacy and demonstrated ability
• Math aptitude

Education, License, & Experience:

• State of residency Producer’s license
• High school diploma or equivalent
• Minimum three (3) years insurance experience
• Working towards industry-approved designation

Qualified candidates, please email your resume to careers@psfinc.com