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Parker, Smith & Feek was named as a 2014 Elite Agency by Insurance Business America. Independent agencies were selected for their innovation, exceptional client service, employee satisfaction and contributions to their communities. One of 35 firms recognized, PS&F is the only broker in Washington & Alaska given this honor.
National Underwriter Magazine named Parker, Smith & Feek "2011 Agency of Year." This prestigious award is based on a thorough evaluation of agency growth and development, management of client relationships, technology aptitude and efficiency, innovative solutions to sales challenges, and maintenance of brand identity. Our firm also received the Technology and Operations Award for Excellence.
In addition to winning the National Underwriter Magazine "2011 Agency of Year." Parker, Smith & Feek was also named as overall champion in the "Technology and Operations" category. Recognizing Parker, Smith & Feek as firm that "shows its innovative streak with a proprietary suite of software" developed internally, to deliver superior service to our clients
The underwriter of our Errors & Omissions insurance is Professional Agencies Reinsurance, Ltd. (PAR) who insures many of the largest brokers and agents in the United States. Each year, PAR conducts a rigorous scrutiny of all of their brokers’ quality control programs and honors the top firms with the PAR Excellence Award. Parker, Smith & Feek has received the award for eight consecutive years.
Parker, Smith & Feek was awarded the Best Practices Agency designation by the Independent Insurance Agents & Brokers of America (IIABA) “Best Practices” Study Group. Criteria for the designation include outstanding customer service, growth, stability and financial management. The purpose of IIABA’s Best Practices Study is to document the business practices of the country’s leading agents and brokers. Our inclusion with this select group of outstanding agents and brokers is recognition of our firm as an industry leader.
Parker, Smith & Feek was selected as a Top Corporate Citizens by the Bellevue Chamber of Commerce. The award was presented to Parker, Smith & Feek in recognition of our commitment to making the Eastside one of the best places to live, work and launch a business.
Marketing Agency of the Month – November 2008
Each year, Rough Notes – a 130 year old insurance industry journal – recognizes 12 insurance agents or brokers from the more than 50,000 doing business across the country for their innovation and creativity in serving the public as an independent agent or broker. The award acknowledged Parker, Smith & Feek’s deep experience and teamwork by observing that “the 170 employees of the Parker, Smith & Feek team cover the gamut of disciplines needed to make certain that their clients have a risk management program that is integrated into their strategic business plan.” Parker, Smith & Feek’s dedication to client service is exemplified by both the Bellevue and Anchorage offices of the firm. Alaska poses unique challenges and Anchorage office Manager, Dave Eckroth noted that “we actually sit down with our clients to accomplish tasks, and here in Alaska that really means going the extra mile, or more correctly, miles. You can drive 800 miles in one direction and still be in the state.”
In August, 2008 Parker, Smith & Feek was voted one of the Top Five best retail insurance brokers in the country (with revenues of $25 – $50 million) in Business Insurance’s Readers Choice Award. The competition gave readers worldwide a chance to determine the best overall brokers in the industry in a wide range of different categories relating to risk management and employee benefits. Readers were asked to vote for “those companies they believe offer the best combination of service, value, quality and innovation.”
This annual award from National Underwriter recognizes contributions insurance brokers and agents have made to incorporate technology into their firms to better serve their clients and to benefit their staff members as well. The awards committee was impressed with the strides Parker, Smith & Feek has achieved in handling insurance information. The award citation noted “ Parker, Smith & Feek has developed an internal system for its own people, allowing them to access and oversee virtually everything that goes on.” The firm’s two proprietary systems, DigitaLINK and MarketLINK were cited as direct benefits to both clients and underwriters and had the additional benefit of helping “the firm’s administrators work more efficiently. The applications save roughly a half-hour per administrator per day