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Senior Account Manager
Kylene is a Senior Account Manager in our Commercial Department. She manages all administrative aspects of the insurance program and serves as a primary contact for our clients, working directly with them on account marketing plans and ongoing insurance matters throughout the year.
Kylene works with mid- to large-sized accounts in a range of industries, including construction, energy, healthcare, professional services, and forest products. Her expertise extends to Professional Liability, Ocean Marine, and Ocean Cargo coverages. Kylene has extensive experience in contract and lease reviews for insurance purposes, and the review of certificates of insurance.
Kylene joined Parker, Smith & Feek in 2006 as an Associate Account Manager II and was promoted to her current position in 2012. She began her insurance career in 2002 as a Commercial Insurance Assistant with Arthur J. Gallagher. Kylene received her A.A. degree in business administration from Spokane Falls Community College, and holds the Associate in Risk Management (ARM) and Construction Risk Insurance Specialist (CRIS) designations.
Kylene is an active member of the IIABW Young Agents Association. She is also involved in the community through her volunteer work with United Way of King County and Muscular Dystrophy Association.