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Vice President, Agency Operations Manager
Sherisa is a Vice President, Agency Operations Manager, and Client Experience Manager at Parker, Smith & Feek. In this role, She is responsible for internal quality control and coordination of processes and procedures for the Commercial Department. She works closely with Parker, Smith & Feek offices to ensure seamless customer service standards throughout the organization.
Prior to joining Parker, Smith & Feek as an Account Manager in October 2006, Sherisa was with an international insurance broker. Over her tenure, she grew from a general assistant to a senior client manager. Sherisa has provided insurance brokering services to a large number of clients with complex and diverse operations, including several Alaska native corporations.
Sherisa is a licensed property and casualty broker and surplus lines broker. She has obtained her Customer Insurance Service Representative (CISR), Chartered Property Casualty Underwriter (CPCU), and Certified Insurance Counselor (CIC) designations.