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Vice President, Agency Operations Manager
As a Senior Account Manager, Sherisa works with high profile, technically complex clients on all aspects of their insurance program, including proactive strategies for placement of coverage and solutions to meet their continuing insurance needs. Sherisa’s client focus includes Alaska Native Corporations, 8(a) contractors, and construction accounts, all of which draw upon her extensive expertise in professional service, environmental, foreign operation, and marine risks. She also has experience with healthcare and professional services organizations.
In her capacity as Agency Operations Manager, Sherisa is also responsible for internal quality control and coordination of processes and procedures for the Commercial Department. She works closely with PS&F offices to ensure seamless customer service standards throughout the organization.
Sherisa joined Parker Smith & Feek, Inc. in 2006, after seven years with a large international brokerage firm. She holds the Customer Insurance Service Representative (CISR) and Certified Insurance Counselor (CIC) professional designations, as well as a Surplus Lines Broker license.